This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Practice Charter

We agree to:

  • consultation.jpgTreat you with courtesy and understanding
  • Discuss the management of your problems with you and take appropriate action with your agreement
  • Keep you informed of the services we offer and any appropriate information that effects your health and treatment
  • Run surgeries and clinics on time and in case of delays to keep you informed
  • Provide a home visit at doctor's discretion if ill health prevents you from attending the surgery
  • Deal with requests for repeat prescriptions according to our practice standards
  • Welcome any suggestions on how we can provide a better service

You agree to:

  • Treat us all with courtesy and understanding
  • Request home visits only when you are too ill to come to the surgery
  • Inform the surgery as soon as possible if you cannot keep an appointment
  • Only request a visit out of surgery hours if it is an emergency. If you are not sure, ring and discuss with the doctor who will be able to advise you
  • Remember to request a repeat prescription in good time in line with the surgery standards
  • Inform us if you change your name and/or address as soon as possible
  • Ask if you are not sure about advice or treatment you are given


 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website